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45 Effective Experience Statement Examples For Your Resume

The experience section is the heart of the resume. Companies look at this section, believing that it will show them the candidate most suited to the position they are offering. The employee, who is ready to bring results.

However, hiring is a huge investment. According to a study done by Bersin by Deloitte, hiring a new person costs an average of $4,000 and takes around 52 days. To reduce both the time and the cost, it therefore behooves the company to find a candidate with work experience highly relevant to the position.

In fact, companies do not seek candidates with a lot of experience but candidates with the most relevant experience. To make sure you are that candidate, tailor your resume to each specific position you apply for.

There is a lot of good information about the perfect way to word your experience, but it all boils down to three basic rules: use numbers, include keywords, and demonstrate achievements rather than duties.

Below we have given you 45 solid examples of bullet points for the experience section, covering major labor industry sectors. Use them as a guide and/or adapt them directly to your resume.

Sales

  • Achieved highest sales award five times in a row.
  • Received recognition for exceeding sales quotas by 20%.
  • Tripled important client base from 12 to 37 between 2013 and 2015, while travelling abroad in Central European countries.
  • Resolved customer concerns and maintained a calm attitude even during times of heavy volume and challenging circumstances.
  • Built client base of 230 customers, the highest in the company.
  • Grew client base from 1,200 to 2,500 in 6 months.
  • Became top-ranked salesman in the department, achieving 30% of all sales.
  • Accelerated sales and generated up to $1.3 million in annual revenue within first year.

Customer Support

  • Answered 90% of calls within 30 seconds.
  • Provided courteous and professional customer service. Responded to all customer enquiries, providing support and guidance as required.
  • Ensured accurate management of all cash sales.
  • Assisted customers with orders ranging from $10 to $900, providing services related to specific orders and special requests.
  • Greeted and supported all visitors to site. Communicated live with an average of 30 people during peak times. Ensured all visitors gave feedback.
  • Met or exceeded customer expectations by sending 1-2 thank-you letters per month.

Manufacturing

  • Implemented and evaluated large-scale, complex systems in a $21M market.
  • Found and reported an average of 20 equipment failures and malfunctions per month.
  • Achieved a 96% on-time shipment rate.
  • Worked on an assembly line that achieved 100% of quality goals.
  • Exceeded production targets by 125%.
  • Analysis of production line efficiency.

Engineering

  • Decreased friction by 3% during high-RPM operations.
  • Consistently updated two CAD models in Solidworks per month.
  • Developed and implemented design changes. Improved over 30 existing product designs on tight timeline.
  • Designed, prototyped, tested, and rolled out assembly line 11% more quickly than previous team.
  • Engineered over 6 mechanical projects from concept to working prototypes for an industry-leading game console company.

Developing

  • Simplified client online experience from 72 seconds to 15 seconds.
  • Delivered industry-leading services that reduce processes from a few hours to several minutes.
  • Designed time-saving, user-centered Web sites with conversion rate up to 25%.
  • Automated lag-tolerant client management server application.
  • Designed and implemented high-impact manual client validation process. Maintained connection with 500,000 monthly users.

Leadership

  • Decreased department expenditures from $330,000 in 2013 to $210,000 in 2015, without losing efficiency.
  • Increased team productivity 43% by reorganizing work fulfillment system.
  • Coordinated contract negotiations savings and $10 million of net income.
  • Learned specialized techniques resulting in team productivity while achieving critically needed 15% growth.
  • Led cross-functional teams boosting productivity by 24% and increasing revenue by 45% per person.
  • Motivated and led a team of 25 customer service representatives to achieve highest call center service levels in company‘s history.

Managing

  • Increased revenue from $5 million to $13 million in three years.
  • Decreased advertising costs by $12,000 per year through the negotiation of cost-effective contracts.
  • Reduced product costs by 10% while consistently adding improved product features.
  • Decreased travel expenses by 40% through monthly account reconciliation techniques.
  • Implemented, managed and developed 12 clients' products for retail market.
  • Created a product management system, increasing profit by 30%.
  • Trained and motivated 10-20 member marketing team in 35 departments and locations.
  • Assisted shift supervisor with coordination of $15,000 monthly sales transactions.

Finance & Accounting

  • Deducted tax at source administration by consolidating credit-analysis function and collaborating with tax consultants.
  • Consistently exceeded audit goals by 20% for the last 3 years.
  • Processed timely payroll for 270+ employees.
  • Managed cash operations and payments; tracked and recorded cash movements up to $1 million.
  • Increased cash flow by $25 million, collaborating extensively with auditors.

Communication & Marketing

  • Boosted product awareness through 100+ channels, including websites, events, outdoor advertising and PR. Administered budget up to $700,000.
  • Created an awareness campaign that led to $750K in ecommerce orders in one year.
  • Decreased advertising costs by $12,000 per year through the negotiation of cost-effective contracts.
  • Wrote three 1000-words articles per week that drove monthly traffic of 150,000 visitors.
  • Led over 50 advertising and PR campaigns, constructed forecasts and budgets, and conducted evaluation and control via reports. Created and managed several social media accounts including Linkedin, Facebook, Pinterest and YouTube, with a total of 50,000 active users.

Analysis & Research

  • Evaluated complex information process to achieve goals through sound client experience management, reducing it from 72 seconds to 15 seconds.
  • Updated existing 10,000 customer records while creating new data files as directed.
  • Developed business architecture, using 5+ levels of requirements such as risks, alternatives, scope, and processes.
  • Provided input on developing and modifying systems. Gathered and organized multi-level data, saving the company an average of $10,000.
  • Forecasted over 100 expense accounts for company and assisted in vendor contract renewals and invoicing.

Healthcare & Science

  • Assisted physical therapist in set-up of patient exercise therapies.
  • Provided research support by preparing experiments and analyzing data. Performed comparative analyses from formal experimental data.
  • Treated facial lacerations, intraoral lacerations, and fractured facial bones.
  • Delivered compassionate, knowledgeable nursing assistance to 80-bed rehabilitative facility. Applied a variety of psychological methods and techniques.
  • Developed a few methodological concepts such as "safe haven" capability for the International Space Station.

Conclusion

Show achievements rather than duties, accomplishments rather than roles. Any candidate can complete tasks, but not everyone gets results. Demonstrate your problem-solving experience by backing it with numbers.

Only then will you stand out, particularly if your work experience isn't that outstanding. Don't wing it on your resume. Stick to smart, proven rules, and get that exciting call: "We received your resume. When can you come in for an interview?"